Overview
We are seeking a Senior Account Manager to support a prominent global retail brand as part of their in-house creative and marketing team on a 4-month contract. This client-facing role involves daily interactions with clients and internal teams, managing diverse projects that span e-commerce, marketing, loyalty programs, and social media. The position requires agility in a fast-paced environment and strong stakeholder management capabilities, providing an opportunity to focus on project delivery without financial management responsibilities.
Responsibilities
- Own client relationships from proposals to presentation and delivery of creative work.
- Run status reports, client meetings, and maintain contact reports.
- Coordinate between internal teams (print, broadcast, digital) and external agencies.
- Manage timelines, workflows, and quality control across multiple projects.
- Identify areas for process improvement to enhance team efficiency.
Requirements
- Broad digital experience, comfortable in e-commerce and social media.
- Agency-side experience with exposure to creative adaptation briefs.
- Ability to thrive in a fast-paced environment with shifting priorities.
- PPC experience is a plus but not essential.
- Strong communication and stakeholder management skills, adept at managing client conversations and internal deadlines.