Overview
The Senior Business Analyst will play a crucial role in a major payments transformation programme, collaborating with leadership, subject matter experts, and workstream leads to map and document current and future state processes. This position requires a detail-oriented individual who thrives on accuracy and quality, ensuring a comprehensive understanding of changes across interconnected workstreams within a global organization.
Responsibilities
- Capture and map current-state processes, capabilities, dependencies, and requirements.
- Support the definition and documentation of future-state processes.
- Engage with subject matter experts to understand granular process operations.
- Translate stakeholder conversations into clear and structured documentation.
- Identify gaps, dependencies, and areas for further investigation.
- Connect information across workstreams to ensure end-to-end understanding of change.
- Maintain high standards for documentation and ensure completeness.
- Proactively follow through on actions and questions until resolved.
Requirements
- Proven experience as a Business Analyst in complex transformation programmes.
- Experience within the payments industry or broader financial services sector.
- Exceptional attention to detail and a focus on delivering quality outputs.
- Strong skills in listening, questioning, and accurate documentation.
- Expertise in process mapping and capturing requirements effectively.
- Ability to navigate and integrate information across multiple interconnected workstreams.
- Proactive and organized, with a strong grasp on detailed and complex information.
- Confidence in engaging with senior stakeholders and subject matter experts.