Overview
As a Technical Business Analyst, you will join a dynamic Digital Channels team to drive enhancements in mobile banking and online banking applications. Collaborating closely with the Product Owner and UX/UI Designers, you will focus on writing technical requirements for front-end, back-end, and API functionalities to enhance the customer journey across digital platforms. This hybrid role requires you to be in the office three days a week, providing you with a collaborative workspace to support various exciting digital initiatives.
Responsibilities
- Collaborate with Product Owner and UX/UI Designers to understand customer needs.
- Write end-to-end technical requirements for applications and APIs.
- Support the implementation of mobile banking and online banking enhancements.
- Manage stakeholder communications to ensure alignment on project goals.
- Assist in the mobile app store release processes and web content governance.
- Gather and validate requirements from various teams within the organization.
- Participate in testing and validation of digital application features.
Requirements
- Proven experience as a Technical Business Analyst in Financial Services, preferably within a challenger bank or fintech.
- Strong background in delivering digital change initiatives for mobile and online banking.
- Experience in writing comprehensive technical requirements, including API specifications.
- Familiarity with mobile app store release processes and online banking platforms.
- Excellent stakeholder management and communication skills.
- Understanding of authentication journeys and customer communication processes.