Overview
We are seeking an experienced Senior Infrastructure Engineer to enhance our infrastructure operations, focusing primarily on secure file transfers and data orchestration. The selected candidate will provide vital third-line support and will work closely with the infrastructure team to ensure seamless operations within a business-critical environment. This role is designed for a mature engineer who thrives in a security-minded atmosphere and can tackle complex troubleshooting tasks.
Responsibilities
- Provide third and fourth line support across a varied infrastructure estate.
- Manage and support secure file transfer platforms, including MOVEit and similar technologies.
- Configure and maintain automated file transfer jobs between internal systems and third parties.
- Troubleshoot failed file transfers and resolve issues that could impact business operations.
- Support data orchestration, SFTP, and associated data management processes.
- Assist with print solutions, including PaperCut, and other infrastructure platforms.
- Manage BAU tickets, support colleagues, and maintain service reliability across multiple platforms.
- Follow security best practices when managing sensitive data and business-critical systems.
Requirements
- Strong background as a Senior Infrastructure Engineer or equivalent required.
- Hands-on experience with file transfer technologies, particularly SFTP and platforms such as MOVEit.
- Experience configuring, monitoring, and troubleshooting automated file transfer jobs.
- Proven third and fourth line support and complex incident resolution experience.
- Broad infrastructure knowledge across servers, storage, DNS, DHCP, and PKI.
- A security-conscious approach, ideally within financial services or another regulated environment.
- Comfortable supporting multiple platforms in a predominantly BAU environment.
- Experience in managing BAU tickets and collaborating with colleagues for reliable service maintenance.