Overview
As a Salesforce Test Manager, you will lead end-to-end testing efforts within a major Salesforce transformation program. This role involves collaborating closely with business stakeholders and technical teams to ensure the successful execution of testing across Salesforce CPQ, Sales Cloud, and Service Cloud, as well as managing integrations with other systems. You will be responsible for developing test strategies, overseeing user acceptance testing (UAT), and ensuring go-live readiness.
Responsibilities
- Own the end-to-end test strategy and execution across the Salesforce transformation programme.
- Lead testing across Salesforce CPQ, Sales Cloud, and Service Cloud to validate key business processes.
- Plan and coordinate UAT, ensuring alignment with business requirements and securing sign-off.
- Manage defect triage, prioritisation, and resolution in collaboration with development teams.
- Oversee testing of integrations between Salesforce and downstream systems such as Ironclad CLM and MuleSoft.
- Ensure appropriate test coverage, traceability, and documentation throughout the testing lifecycle.
- Monitor testing progress, risks, and issues, providing regular updates to programme leadership.
- Coordinate testing activities across distributed teams and stakeholders.
Requirements
- Previous experience as a Test Manager or Test Lead in Salesforce implementation or transformation.
- Strong experience with Salesforce, particularly Salesforce CPQ and its functionality.
- Proven track record in leading UAT with business users and achieving formal sign-off.
- In-depth knowledge of functional, integration, and end-to-end testing methodologies.
- Experience with defect management and test governance, ideally using Jira.
- Confident stakeholder management skills across business and technical teams.
- Experience working with implementation partners and geographically distributed teams.
- Familiarity with Ironclad CLM or similar platforms is desirable.