Overview
This role is for a Digital Technical Business Analyst/Consultant specializing in MACH architecture for a composable commerce program. The contractor will initially work on-site during the discovery phase and transition to a fully remote arrangement, leading discovery workshops and translating business requirements into actionable technical specifications, collaborating closely with various stakeholders.
Responsibilities
- Lead discovery and facilitate client workshops with business and technical stakeholders.
- Capture, analyze, and document requirements, user stories, and acceptance criteria.
- Map current and target state processes across commerce, fulfillment, and order management.
- Define integration requirements for headless commerce, OMS, and related systems.
- Collaborate with architects, engineers, and product owners in an Agile delivery team.
- Support backlog refinement, prioritization, and sprint planning.
- Present findings and recommendations to senior client stakeholders.
Requirements
- Proven consulting experience in a client-facing business analyst role.
- Strong background in discovery and workshop facilitation.
- Hands-on experience with MACH architecture and composable commerce, particularly commerctools or Fluent OMS.
- Experience with at least one commerce platform such as commercetools, BigCommerce, or a similar headless platform.
- Experience with order management systems, including Fluent Commerce or IBM Sterling.
- Solid Agile delivery experience, ideally with Scrum or Kanban methodologies.
- Excellent written and verbal communication skills.
- Ability to work on-site for the initial discovery phase before transitioning to remote work.