Overview
The Application Support Engineer will operate within a dynamic trading and brokerage environment, primarily supporting applications throughout the trading lifecycle across various asset classes. This role requires proficiency in Mandarin to facilitate regular communication with stakeholders in China while working UK hours. The engineer will engage with international stakeholders and be involved in implementing new trading technologies, ensuring seamless integration and operational effectiveness.
Responsibilities
- Support applications used in trading and brokerage to maintain operational efficiency.
- Collaborate with stakeholders across both London and China to provide application support.
- Investigate and troubleshoot incidents, driving issues to resolution.
- Work closely with development, infrastructure, and trading teams to implement new systems.
- Enhance application stability and optimize operational performance.
- Facilitate the onboarding of new products into existing trading platforms.
- Gain exposure to multiple asset classes and diverse trading workflows.
Requirements
- Fluency in Mandarin to communicate with stakeholders in China.
- Experience in application support within a trading or brokerage environment.
- Strong technical skills related to trading systems and technology.
- Knowledge of front-to-back office trading operations and workflows.
- Ability to troubleshoot and resolve application issues efficiently.
- Understanding of financial markets and trading lifecycles is a plus.
- Experience with Greenfield projects or technology transformation initiatives.