Overview
The Business Change Management Lead will be responsible for overseeing the people side of a Workday HCM implementation within the financial services sector. This contractor will provide expert advice on business readiness and adoption strategies while collaborating with various stakeholder groups, ensuring a smooth transition to the new system. The role requires engaging with colleagues across various levels, from management to operational staff, to facilitate understanding and acceptance of the changes involved.
Responsibilities
- Oversee the implementation of change management strategies for Workday HCM.
- Provide guidance on business readiness and adoption across stakeholder groups.
- Conduct stakeholder assessments and manage change-impact analyses.
- Facilitate sponsor coaching and enablement of managers.
- Develop and execute communication plans for stakeholders.
- Create role-based guidance to help users navigate new processes.
- Measure adoption effectiveness and manage hypercare support.
- Transition support to business as usual (BAU) operations.
Requirements
- Minimum of 5 years of experience in business change management.
- At least one enterprise-level Workday HCM implementation experience.
- Demonstrable application of Prosci ADKAR methodology.
- Prosci Change Management certification is strongly preferred.
- Experience with stakeholder analysis and change impact assessment.
- Skilled in communications, learning, and readiness strategies.
- Capability to translate technical details into user-friendly guidance.
- Familiarity with hypercare and BAU transition processes.