Business Process Analyst

Overview

The Business Process Analyst will play a vital role in enhancing process effectiveness within a leading challenger bank. Collaborating closely with stakeholders across various departments, this position focuses on mapping and analyzing processes to identify inefficiencies and implement practical improvements. This hands-on role requires a keen problem solver who thrives in a dynamic environment and is passionate about transforming processes to deliver measurable business outcomes.

Responsibilities

  • Support the development of the bank-wide process taxonomy.
  • Collaborate with stakeholders to map and analyze business processes.
  • Identify opportunities for process simplification and improvement.
  • Facilitate stakeholder engagement and communication about process initiatives.
  • Implement continuous improvement practices across the organization.
  • Utilize BPMN or other modeling techniques for process redesign.
  • Ensure alignment with regulatory requirements and risk controls.

Requirements

  • Experience in business process analysis within a financial services environment.
  • Proficiency in process mapping and redesign methodologies.
  • Familiarity with BPMN (Blueworks) or equivalent process modeling tools.
  • Knowledge of Lean, Six Sigma, or continuous improvement methodologies.
  • Strong analytical skills with a focus on data-driven problem solving.
  • Understanding of risk management and regulatory compliance in financial services.
  • Effective communication and stakeholder management skills.
  • Ability to work collaboratively with both business and technology teams.