Overview
We are seeking an experienced D365 CE Solution Architect to implement Dynamics 365 Sales & Marketing solutions aimed at tracking leads and managing sales pipelines. This pivotal role will involve collaboration with senior stakeholders and requires a deep understanding of D365 CE architecture and capabilities. The architect will lead efforts in solution design, integration, and stakeholder engagement across various business functions to ensure successful project outcomes.
Responsibilities
- Lead discovery and design workshops to gather sales requirements and reporting needs.
- Define the D365 CE solution architecture focused on Dynamics 365 Sales processes.
- Design solutions for lead management, opportunity tracking, and sales reporting.
- Translate business requirements into clear solution designs for delivery teams.
- Advise on standard functionality and configuration to balance business needs with maintainability.
- Collaborate with technical teams on integration, data migration, and security requirements.
- Provide architectural oversight during configuration, development, testing, and deployment.
- Engage with stakeholders to ensure consistent processes across business functions.
Requirements
- Proven experience as a D365 CE Solution Architect with a focus on complex implementations.
- Strong knowledge of Dynamics 365 Sales, including lead and opportunity management.
- Experience managing requirements across multiple stakeholder groups in a large-scale business.
- Excellent communication skills, particularly in explaining technical concepts to non-technical audiences.
- Solid understanding of Dataverse and the Power Platform as they relate to D365 CE solutions.
- Experience defining integration, data, and reporting requirements.
- Ability to constructively challenge requirements and guide stakeholders toward practical solutions.
- Desirable experience in multi-country D365 CE programs and Power BI for sales performance analysis.