Overview
The Information Technology Project Manager will oversee a major digital transformation initiative for a key customer, focusing on modernizing customer-facing platforms and enhancing subscription and eCommerce capabilities. Collaborating with Business, IT, and external partners, the successful candidate will coordinate multiple workstreams, manage risks and dependencies, and ensure timely, high-quality project delivery.
Responsibilities
- Lead end-to-end project delivery, ensuring objectives, milestones, budgets and quality standards are achieved.
- Coordinate cross-functional teams across Business, IT and external partners.
- Build strong stakeholder relationships and provide clear progress and delivery updates.
- Identify and proactively manage risks, issues and dependencies.
- Support effective decision-making and maintain momentum through iterative delivery.
- Apply appropriate Agile, Waterfall or hybrid delivery methodologies.
- Drive continuous improvement across delivery processes and ways of working.
Requirements
- Proven experience in project or delivery management, ideally in a digital, technology or product environment.
- Strong understanding of Agile, Waterfall or hybrid delivery approaches.
- Experience in coordinating cross-functional teams and managing stakeholders at all levels.
- Familiarity with eCommerce, publishing or subscription solutions.
- Experience delivering system integrations and SaaS solutions within an enterprise environment.
- Excellent communication, organization, negotiation and problem-solving skills.
- Proactive approach to risk and issue management.
- Collaborative, adaptable, and results-focused mindset.