Overview
We are seeking a Contract Product Manager to lead the development of digital experiences across web and app platforms for a prominent healthcare services brand. The successful candidate will play a critical role in shaping the product function, overseeing the launch of a new mobile app and the redesign of the website. This contract position involves collaborating with various stakeholders to enhance customer interactions and streamline communications.
Responsibilities
- Own the development and execution of product strategy for web and app channels.
- Lead the redesign of the website and the launch of the mobile app.
- Collaborate with cross-functional teams to identify and implement product features.
- Engage with stakeholders to ensure alignment and advocate for product priorities.
- Analyze user feedback and data insights to inform product decisions.
- Drive initiatives for online booking and payment functionalities.
- Develop and maintain a comprehensive product roadmap for digital initiatives.
- Implement CRM solutions to enhance customer communication across channels.
Requirements
- Proven experience in leading web and app products from conception to delivery.
- Ability to set product strategy while also managing day-to-day product tasks.
- Experience in private equity-backed organizations is highly advantageous.
- Strong stakeholder management skills with the ability to influence senior leaders.
- Demonstrated ability to thrive in a fast-paced, agile environment.
- Experience in developing product strategies in less mature organizations.
- Hands-on experience with online booking and payment systems.
- Familiarity with CRM systems and improving customer communication strategies.