Overview
This Senior Product Manager role focuses on overseeing the Agent Management product area for a cloud-native SaaS business in the energy sector. The selected candidate will collaborate directly with designers and engineers to implement impactful product improvements and lead the development of strategies that drive measurable outcomes. The role requires an immediate start and involves occasional travel, as the company expands into new international markets.
Responsibilities
- Own the strategy and roadmap for Agent Management, informed by users, retailers, and commercial partners.
- Collaborate with engineers and designers by running standups, reviewing designs, and unblocking daily delivery.
- Define and track key performance metrics such as onboarding times and agent response rates.
- Conduct user research to gather actionable insights for product decisions and stakeholder engagement.
- Run experiments and analyze data to iteratively improve product outcomes.
- Maintain strong relationships with stakeholders, ensuring focus on a product-led approach.
Requirements
- Proven experience owning a product or domain end-to-end, with measurable outcomes delivered.
- Strong data-driven decision-making skills and ability to move key product metrics.
- Experience collaborating closely with engineers and designers in a fast-paced delivery environment.
- Track record of managing complex stakeholder relationships, preferably in regulated industries.
- Ability to build and maintain outcome-driven product roadmaps.
- Experience in scale-ups or product-led organizations with an emphasis on execution.