Overview
We are seeking an experienced Senior Product Manager to lead discovery initiatives within a large-scale healthcare digital transformation programme. The role involves working collaboratively with a variety of stakeholders, including users, subject matter experts, designers, and technical teams, to identify challenges and explore opportunities for enhancing digital healthcare services. The successful candidate will be instrumental in defining product strategies and helping transition these insights into actionable solutions for delivery.
Responsibilities
- Lead discovery workstreams from problem definition to actionable recommendations.
- Collaborate with users, stakeholders, and SMEs to identify needs and opportunities.
- Plan and facilitate workshops, interviews, and stakeholder sessions.
- Define and validate user needs, journeys, and associated problems.
- Work with multidisciplinary teams to explore and shape product solutions.
- Develop product hypotheses and prioritisation approaches based on research findings.
- Translate discovery insights into clear product requirements and user stories.
- Manage risks, dependencies, and stakeholder expectations throughout the workstream.
Requirements
- Significant experience in NHS digital transformation, particularly for patient-facing services.
- Proven track record as a Senior Product Manager in complex digital transformation settings.
- Experience leading discovery and early-stage product development initiatives.
- Strong user research, problem definition, and stakeholder engagement skills.
- Ability to work effectively with teams across Product, Design, Technology, and Delivery.
- In-depth understanding of Agile product development methodologies.
- Proficient in facilitating workshops and uniting stakeholders around common objectives.
- Strong analytical and strategic thinking capabilities, with excellent communication skills.