Overview
As a Product Owner, you will provide leadership across the Repairs and Field Services product domain for a leading Housing Association. Collaborating closely with various teams, you will establish a product strategy, maintain a transformation backlog, and drive service improvements while supporting the overall IT and Service Transformation agenda. This is a 6-month contract position available for hybrid working.
Responsibilities
- Establish and own a Repairs & Field Services product strategy aligned with organizational priorities.
- Build, refine, and maintain a prioritised transformation backlog for multiple delivery teams and suppliers.
- Identify and prioritise service improvement opportunities across Repairs and Property Services.
- Define and implement effective product governance and prioritisation processes.
- Improve collaboration between operational teams, technology teams, and strategic suppliers.
- Support the wider IT and Service Transformation agenda through effective product leadership.
- Create and maintain a roadmap balancing short-term improvement opportunities with strategic transformation initiatives.
Requirements
- Proven experience in a product owner or manager role within field services or repairs.
- Strong understanding of product strategy and governance processes.
- Experience in maintaining a transformation backlog and prioritising delivery.
- Ability to facilitate collaboration among diverse teams and stakeholders.
- Demonstrable experience in service improvement and transformation in a relevant context.