Overview
The Project Coordinator will play a key role in supporting client engagements by managing project-related tasks and ensuring timely communication with stakeholders. They will work closely with Project Managers and the Small Projects Team to oversee procurement activities, track project milestones, and implement process improvements. This contractor position is focused on delivering high-quality project management support within a critical programme context.
Responsibilities
- Monitor the shared mailbox daily, acknowledging or allocating all new requests within one working day.
- Raise purchase orders for third-party suppliers within two working days of receiving complete information.
- Ring-fence 50% of working capacity for procurement activities, tracking progress and escalating blockers within one working day.
- Manage assigned small projects, ensuring at least 95% of agreed milestones are delivered on time.
- Identify and implement at least one process improvement per quarter, recording resulting benefits.
- Maintain ServiceNow to accurately reflect all assigned project management activities.
- Provide clients with regular status updates, communicating material risks and changes promptly.
- Proactively identify emerging risks or issues, escalating concerns within one working day and proposing next steps.
Requirements
- Experience in project coordination or management roles.
- Familiarity with procurement processes and raising purchase orders.
- Proficiency in using project management tools, specifically ServiceNow.
- Strong organizational skills with the ability to manage multiple assignments.
- Excellent communication skills for client interaction and status reporting.
- Ability to identify process improvements and implement changes effectively.
- Experience in managing project risks, issues, and dependencies.
- Clear understanding of milestone tracking and reporting in a project environment.