Overview
The Salesforce Trainer will be contracted to support a significant UK-wide rollout programme, focusing on system and business process training delivery for various teams. This role requires extensive travel across the UK, engaging with both sales and non-sales professionals to ensure effective training and smooth system adoption. The position demands collaboration with technical teams and change managers to align training efforts with deployment activities, often requiring flexibility to work weekends.
Responsibilities
- Deliver face-to-face training sessions across multiple regions in the UK.
- Develop and adapt training materials to cater to diverse audience needs.
- Collaborate closely with technical teams to grasp system functionalities and upcoming releases.
- Engage with stakeholders to facilitate strong relationships and ensure buy-in.
- Work with the Communications Lead to deliver a cohesive approach to training and adoption.
- Ensure all training delivery aligns with established frameworks and methodologies.
- Support the change management process by providing clear and effective training solutions.
Requirements
- Proven experience in delivering face-to-face training and coaching.
- Strong understanding of Salesforce or similar CRM platforms.
- Experience with system or business process training during technology transformations.
- Exceptional stakeholder management and relationship-building skills.
- Ability to create and customize training materials for varying audiences.
- Willingness to travel extensively across the UK.
- Flexibility to work weekends as needed for training sessions.