Salesforce Vlocity Architect

Overview

The Salesforce Vlocity Architect will work on a 3-month contract basis with a global IT consultancy, focusing on supporting a Telecoms client with Salesforce integration programs. This hybrid role involves both remote and on-site collaboration, where the architect will design, develop, and implement Salesforce Vlocity solutions to meet client requirements.

Responsibilities

  • Design and implement Salesforce Vlocity architecture for integration projects.
  • Transform business requirements into functional and technical specifications.
  • Conduct requirements gathering and client workshops during project discovery.
  • Collaborate with stakeholders to define and translate business needs into technical solutions.
  • Manage end-to-end CRM solutions using various Salesforce clouds.
  • Perform integrations between Salesforce and other systems via SOAP and REST APIs.
  • Support proposals and estimations as part of pre-sales activities.
  • Utilize expertise in Lead Management, Quote to Cash, and Call Centre processes.

Requirements

  • Proven experience as a Salesforce Vlocity Architect with CPQ and Order Management expertise.
  • Strong knowledge of Salesforce clouds including Sales Cloud, Service Cloud, and Community Cloud.
  • Experience in transforming business requirements into technical documentation.
  • Familiarity with integrating Salesforce using SOAP and REST APIs.
  • Preferred certifications in Salesforce Vlocity CPQ and Order Management.
  • Experience with App Exchange products and Wave Cloud is advantageous.
  • Ability to gather requirements and facilitate customer workshops effectively.
  • Proficiency in Lead Management, Case Management, and Call Centre processes.