Overview
We are seeking a Senior Account Manager to join an in-house creative and marketing team for a well-known global retail brand on an initial 4-month contract. In this hybrid role, you will act as the primary liaison between the client and internal delivery teams, managing a variety of projects related to e-commerce, eCRM marketing, and social media. Your engagement will focus on ensuring successful project delivery and maintaining strong client relationships in a fast-paced environment.
Responsibilities
- Own client relationships from proposals to delivering creative work
- Run status reports, client meetings, and contact reports
- Coordinate between internal teams (print, broadcast, digital) and external agencies
- Manage timelines, workflows, and quality control for multiple projects
- Identify areas for improvement in processes and workflows to enhance team efficiency
Requirements
- Broad digital marketing background with comfort across e-commerce, eCRM, and social media
- Agency-side experience with creative adaptation briefs
- Ability to thrive in a fast-paced environment with shifting priorities
- Strong communication and stakeholder management skills
- Experience in PPC is a plus, but not essential