Overview
This role is for a Digital Business Analyst tasked with supporting initiatives within the Digital Channels team of a UK Digital Bank. The contractor will collaborate closely with the lead Product Owner and UX/UI Designers, focusing on enhancing mobile and online banking applications. The position is hybrid, requiring in-office attendance three days a week, and offers an opportunity to engage in a variety of digital projects utilizing modern technologies.
Responsibilities
- Collaborate with the Product Owner and UX/UI Designers to define project requirements.
- Write detailed front-end, back-end, and API technical requirements.
- Support application enhancements for both new and existing customer products.
- Evaluate and enhance user journeys across digital banking platforms.
- Assist in the mobilization and governance of online banking and authentication processes.
- Facilitate communication and manage stakeholder expectations throughout the project lifecycle.
Requirements
- Proven experience as a Technical Business Analyst in the Financial Services sector, especially within digital banking.
- Demonstrated success in delivering mobile and online banking projects or similar digital channels.
- Experience writing comprehensive technical specifications, including for APIs.
- Familiarity with mobile app release processes and web content governance.
- Strong communication skills with experience managing stakeholder relationships.
- Ability to work effectively in a hybrid working environment.