Overview
The Senior Delivery Manager will lead client engagements from the discovery phase through to launch, ensuring that projects are effectively managed and delivered across diverse sectors. This role emphasizes ownership of client relationships, allowing the manager to influence project scope and budget consistently. Working closely with the Head of Delivery and a team of engineers and designers, the Senior Delivery Manager will shape project delivery while addressing risks and dependencies in a fast-paced environment.
Responsibilities
- Lead and manage multiple client engagements simultaneously from discovery to launch.
- Develop clear workstreams and project plans for teams and clients to follow.
- Identify and mitigate risks and dependencies proactively throughout the project lifecycle.
- Act as the primary point of contact for clients, managing scope and budget discussions.
- Facilitate important meetings, workshops, and key project moments in person.
- Ensure that engagements are realigned and restructured as necessary to meet objectives.
Requirements
- Proven experience as a Delivery Manager, Project Manager, or Digital Project Manager.
- Demonstrated ability to manage multiple client engagements at a fast pace.
- Experience delivering technical projects, including apps, platforms, or websites.
- Familiarity with engineering concepts to identify technical risks early.
- Experience leading engagements worth £500k or more.
- Tenacity to pursue answers and effectively communicate difficult news to clients.