Overview
The Technical Business Analyst will play a critical role in connecting business needs with technical solutions by evaluating systems, defining requirements, and facilitating process and system enhancements. This position involves collaboration with various stakeholders, including business and technical teams, to ensure the successful delivery of scalable solutions that meet organizational goals.
Responsibilities
- Collaborate with business stakeholders to gather, analyse, and prioritise requirements.
- Translate gathered information into detailed functional and technical specifications.
- Identify opportunities for process improvement, system optimisation, and automation.
- Conduct root cause analysis and lead workshops to define business and system requirements.
- Produce high-quality documentation, such as functional specifications and process flows.
- Work with engineering and architecture teams to define solution design and assess feasibility.
- Support system integration efforts, ensuring alignment between business expectations and technical delivery.
- Assist in User Acceptance Testing (UAT) planning, execution, and release activities.
Requirements
- Significant experience as a Senior Business Analyst in technical environments, preferably within public sector.
- Strong background in writing functional and technical specifications.
- Proven experience in system implementations, integrations, or digital transformation initiatives.
- Hands-on experience or understanding of SQL, APIs, and data modelling.
- Solid understanding of the software development lifecycle (SDLC).
- Experience working in Agile teams, including User Centred Design colleagues.
- Strong stakeholder management and ability to communicate technical concepts effectively.
- Experience in change management and process transformation initiatives.