Overview
The Technical Service Manager will be integral to overseeing the technical services team for a high-profile defense client, ensuring that technical operations run efficiently. This role involves managing the performance and development of the team, focusing on optimizing service delivery and aligning technical projects with organizational goals. The position requires experience with Azure Cloud Platforms and active DV Clearance, with a hybrid working arrangement requiring presence in Newbury and Bristol.
Responsibilities
- Oversee the technical services team to ensure operational efficiency.
- Manage and enhance the performance and development of technical staff.
- Align technical projects with broader organizational strategies and goals.
- Optimize service delivery and enhance technical support capabilities.
- Provide technical guidance and support to the team as needed.
- Facilitate communication between technical staff and management.
- Ensure compliance with all relevant security protocols and standards.
Requirements
- Experience with Azure Cloud Platforms and projects.
- Prior experience in a defense-related technical management role.
- Active UKSV DV Clearance is mandatory.
- Ability to work collaboratively in a hybrid working environment.
- Strong understanding of service delivery principles and team management.
- Sole British National due to engagement requirements.
- Proven track record of aligning technical services with business objectives.