Overview
The Test Manager for End User Transformation will lead the overall testing strategy and quality assurance for a major Digital Workplace Transformation programme within the financial services sector. This hands-on role involves collaborating with engineering, programme, and customer testing teams to establish testing standards and ensure that solutions meet quality and compliance requirements throughout their lifecycle. The contractor will define testing parameters across various technology workstreams and oversee both manual and automated testing efforts.
Responsibilities
- Own and define the overall programme test strategy across End User, Collaboration, Cloud, and Migration workstreams.
- Develop detailed test plans covering smoke, integration, performance, security, UAT, and regression testing.
- Define and manage test environment requirements, including integration with customer test environments.
- Lead testing across Azure Cloud environments and associated technologies.
- Author and govern Acceptance Test Procedures (ATPs) across the programme.
- Manage defect lifecycle, triage, and resolution to ensure timely progression of issues.
- Support CI/CD pipeline testing and quality assurance throughout the delivery lifecycle.
- Produce programme-level test and quality reporting, including defect trends and exit criteria.
Requirements
- 5+ years' experience as a Test Manager, QA Lead, or equivalent in IT transformation programmes.
- Strong experience in End User/Digital Workplace transformation testing.
- Proven experience with Azure Cloud environments and both manual and automated testing.
- Experience with CI/CD pipeline testing and test environment management.
- Familiarity with test management tools such as Jira/Xray, Azure DevOps, or similar.
- Expertise in authoring and managing Acceptance Test Procedures (ATPs).
- Excellent stakeholder management and communication skills, particularly for technical topics.
- Experience working in large, geographically distributed organizations.