Overview
We are seeking an experienced User Experience Designer to join a specialist technology consultancy focused on high-impact digital services within the public sector. The contract role involves collaboration with multidisciplinary teams to enhance user experiences across various public programmes, with potential opportunities for private sector work as engagements evolve.
Responsibilities
- Collaborate with content designers, user researchers, and service designers to shape services throughout the design process.
- Conduct rapid prototyping and testing cycles while adhering to GDS service standards and design principles.
- Engage directly with stakeholders to advocate for user-centric designs amidst complex institutional constraints.
- Design and iterate interfaces that are accessible and inclusive, in line with WCAG standards.
- Utilize tools such as Figma for prototyping and design handover, integrating user feedback into ongoing designs.
- Navigate and potentially challenge established design systems to ensure evidence-based outcomes.
Requirements
- Deep experience designing for government or highly regulated public sector services.
- Strong understanding of GDS design principles and the Service Standard.
- Track record of working through all stages of the assessment lifecycle, including discovery, alpha, beta, and live.
- Familiarity with responsive and multi-channel design principles.
- Proficient in prototyping tools like Figma, and comfortable with GitHub and Google Docs.
- Eligible for Security Check (SC) clearance, with a willingness to travel to client sites as required.
- Ability to articulate design decisions and their impact on user experience.