Overview
We are seeking experienced Content Designers to join a specialist technology consultancy focused on high-impact digital services in the public sector. In this role, you will collaborate with delivery teams—including user researchers and interaction designers—to create accessible content that enhances user experiences in government and public services. Your expertise will be crucial in translating complex policies into clear, user-friendly content, while also advocating for best practices in design and accessibility.
Responsibilities
- Embed within delivery teams to support the development of public sector digital services.
- Collaborate with user researchers, interaction designers, and stakeholders to shape user-centered content.
- Make strategic decisions about content presence and organization, ensuring clarity for users.
- Translate policy and legal language into accessible service content.
- Navigate and advocate for adherence to brand and style guidelines, including GOV.UK standards.
- Utilize content management systems and design tools like Figma and Google Docs in your work.
- Incorporate AI tools and methodologies into content design practices as appropriate.
- Travel to client sites in Manchester, Leeds, or the Midlands a few times a month as required.
Requirements
- Must be eligible for Security Check (SC) clearance.
- Proven experience as a content designer with a focus on digital products and services.
- Strong familiarity with user-centered design principles and practices.
- Experience collaborating with multidisciplinary teams, including designers and researchers.
- Ability to navigate and challenge brand and style guides based on evidence.
- Proficiency with tools such as Figma, Google Docs, GitHub, and content management systems.
- Demonstrated ability to work in a fast-paced environment while maintaining high-quality standards.
- Knowledge of AI tools and their application in content design is advantageous.