Business Analyst

Overview

We are seeking an experienced Business Analyst with a robust retail background to join a dynamic retail organization. The successful candidate will collaborate with both business and technology teams to implement business changes, improve processes, and enhance operational efficiency within a fast-paced environment. This role requires strong analytical skills, effective stakeholder engagement, and hands-on involvement in business process mapping and Agile methodologies.

Responsibilities

  • Gather requirements and define business needs through effective stakeholder engagement.
  • Facilitate workshops to elicit and document requirements.
  • Map current and future state processes to identify opportunities for improvement.
  • Produce business requirements documentation, user stories, and acceptance criteria.
  • Collaborate with Product Owners, Project Managers, and technical teams to ensure seamless project execution.
  • Support Agile practices including backlog refinement and sprint planning.
  • Adapt to changing priorities and manage multiple tasks in a fast-paced environment.
  • Utilize tools such as Jira, Confluence, and process mapping software effectively.

Requirements

  • Proven experience as a Business Analyst in a retail or e-commerce setting.
  • Strong end-to-end Business Analysis skills, including requirements gathering and process mapping.
  • Demonstrated ability to engage with stakeholders at all levels.
  • Experience in producing business requirements documentation and user stories.
  • Solid understanding of Agile methodologies and iterative delivery processes.
  • Experience with ERP systems or transformation projects is desirable.
  • Proficiency in using tools like Jira and Confluence.
  • Ability to take a hands-on approach and adapt to shifting priorities in a fast-paced environment.