Overview
We are seeking a Business Analyst with practical experience in monday.com to drive improvements in business processes, workflows, and resource management within a hybrid working environment. This role involves collaborating with stakeholders to assess current practices, facilitate workshops, and design improved workflows that leverage monday.com as the central platform for managing work across the organization. The Business Analyst will play a crucial role in ensuring the platform supports consistent processes, greater visibility, and informed decision-making.
Responsibilities
- Review and analyze current usage of monday.com, Smartsheet, and Asana to identify duplication and opportunities for improvement.
- Facilitate stakeholder workshops to gather insights on business activities, workforce needs, and decision-making processes.
- Map existing processes and design enhanced future-state workflows, establishing clear ownership and escalation paths.
- Evaluate how monday.com can support the business while recommending a strategy for broader adoption.
- Translate business requirements into practical solutions within monday.com, including boards, workflows, and dashboards.
- Enhance resource management by improving work allocation, capacity planning, and tracking.
- Establish standards for data management, permissions, and reporting across teams.
- Support user testing and adoption with comprehensive documentation and training.
Requirements
- Proven experience as a Business Analyst focused on process improvement and workflow implementation.
- Extensive hands-on experience configuring monday.com in a business context.
- Strong understanding of monday.com’s capabilities, including its limitations and best practices for implementation.
- Expertise in process mapping, including current-state analysis and future-state design.
- Experience in workforce management and resource allocation.
- Ability to effectively translate business requirements into workflows and reporting within monday.com.
- Strong facilitation skills for workshops and stakeholder engagement across departments.
- Experience in supporting user adoption and driving business change.