Overview
We are seeking an experienced CRM Executive for a fully remote, 3-month contract role focused on the execution of high-profile CRM campaigns. The successful candidate will join a seasoned team during a crucial trading period, where they will take ownership of campaign management, performance analysis, and customer engagement strategies. This position is ideal for individuals who thrive in fast-paced environments and are eager to make a significant impact within a well-known retail brand.
Responsibilities
- Execute high-volume CRM campaigns across multiple markets.
- Analyze campaign performance and report on customer engagement metrics.
- Identify and recommend opportunities for improving customer conversion.
- Manage customer journeys and ensure effective communication strategies.
- Perform campaign quality assurance to maintain high standards.
Requirements
- Proven experience as a CRM Executive or similar role in campaign execution.
- Strong background in email marketing and lifecycle marketing.
- Demonstrated ability to report and analyze campaign performance data.
- Experience in retail, eCommerce, or consumer brand environments.
- Strong attention to detail and ability to manage multiple priorities independently.
- Good analytical skills with the capability to make data-driven recommendations.