Overview
The Delivery Manager will play a pivotal role in supporting a public sector client by overseeing service improvements across a critical operational technology platform. Working primarily in a remote capacity, the contractor will coordinate efforts with a small internal delivery team and third-party suppliers, ensuring efficient project execution and stakeholder engagement. They will be responsible for planning, managing, and ensuring timely delivery of enhancements while maintaining operational stability and fostering collaboration among various stakeholders.
Responsibilities
- Manage the end-to-end delivery of service improvements across an operational technology platform.
- Plan, coordinate and monitor multiple delivery workstreams.
- Work closely with third-party development suppliers to ensure successful delivery.
- Coordinate activities across internal teams, business stakeholders, and operational users.
- Lead delivery planning, sprint reviews, governance meetings, and stakeholder workshops.
- Manage project plans, RAID logs, dependencies, and delivery milestones.
- Ensure improvements are delivered on time, within budget, and aligned to business priorities.
- Coordinate User Acceptance Testing (UAT), business readiness, and deployment activities.
Requirements
- Active SC Clearance is mandatory.
- Proven experience as a Delivery Manager delivering digital or technology transformation programmes.
- Strong experience managing third-party suppliers and outsourced software delivery.
- Experience delivering projects within Agile or hybrid delivery environments.
- Excellent stakeholder management skills across technical and business teams.
- Strong planning, coordination, and organisational skills.
- Experience managing risks, issues, dependencies, and change.
- Ability to balance multiple priorities within a fast-paced delivery environment.