M365 Analyst Developer

Overview

The M365 Analyst Developer will engage in the development of Microsoft Copilot Studio, Power Platform, and SharePoint services to enhance digital transformation initiatives within a public sector organization. Working within an Agile team, the contractor will collaborate with various stakeholders to create secure, user-centered digital solutions and contribute to the ongoing enhancement of business applications and knowledge management systems. The role involves both development and knowledge transfer activities, with a focus on delivering high-quality digital services while adhering to Agile methodologies.

Responsibilities

  • Deliver Microsoft Copilot Studio, Power Platform, and SharePoint development services.
  • Contribute to the design, development, and support of AI-powered agents and business applications.
  • Liaise with business analysts, developers, and technical specialists for user-centered solutions.
  • Configure and enhance Microsoft Copilot Studio agents and conversational experiences.
  • Develop and maintain Power Apps and Power Automate solutions.
  • Assist with requirements gathering, solution design, and product backlog item development.
  • Produce technical documentation and product artifacts.
  • Collaborate with delivery teams for continuous improvements and high-quality digital services.

Requirements

  • Experience gathering requirements and designing user-friendly Power Platform or AI solutions.
  • Proficiency in Microsoft Copilot Studio, Power Virtual Agents, and the Power Platform ecosystem.
  • Experience in designing conversational AI solutions, including intents and generative AI capabilities.
  • Knowledge of governance, security, and compliance within the Copilot and Power Platform ecosystems.
  • Excellent communication skills for effective collaboration in teams.
  • Desirable experience with Microsoft licensing models and enterprise system integration using APIs.
  • Relevant Microsoft certifications in Power Platform, Microsoft 365, or related technologies.