Overview
We are seeking an experienced Operating Model Consultant / Operating Model Analyst to support various initiatives in digital transformation, service modernization, automation, and AI-driven change. The consultant will work primarily in a remote capacity collaborating with senior stakeholders while occasionally participating in workshops. The role requires active SC clearance to ensure compliance and security throughout the project's duration.
Responsibilities
- Assess current-state operating models across technology and digital functions.
- Identify gaps in processes, governance, capability, and service delivery.
- Design future-state operating models aligned with business and technology strategies.
- Develop operational frameworks, governance models, and performance measures.
- Create capability maps, process architectures, and organisational design artefacts.
- Support implementation activities, including transition planning and governance setup.
- Produce business cases and benefits realisation frameworks.
- Conduct solution assessments for AI and non-AI transformation options.
Requirements
- Proven experience in designing and implementing Target Operating Models (TOMs).
- Strong background in operating model transformation within technology or business environments.
- Experience in organisational design, governance design, and capability modelling.
- Demonstrable skills in developing digital transformation strategies.
- Strong stakeholder engagement experience, including facilitating workshops.
- Experience in producing business cases and benefits realisation plans.
- Understanding of transformation delivery from strategy to implementation.
- Active SC Clearance required.