Overview
The Senior Product Analyst will play a vital role in a dynamic commerce technology organization, focusing on collaborative engagement within product teams and stakeholders to drive data-informed decisions. This hybrid contract position involves analyzing product usage and customer needs, while influencing product direction and feature prioritization. The role aims to enhance understanding of merchant-facing products by defining key performance metrics and supporting analytical functions across various business areas.
Responsibilities
- Partner with Product, Design, and Data teams to influence product decisions.
- Work directly with merchants and stakeholders to gather valuable insights.
- Define success measures, KPIs, and key metrics for product evaluation.
- Identify opportunities through in-depth data analysis and provide evidence-based recommendations.
- Evaluate product performance and track feature adoption rates.
- Influence roadmap prioritization using customer and data insights.
- Support the development of customer-facing dashboards and analytics products.
- Act as a trusted analytical partner across multiple business units.
Requirements
- Significant experience as a Senior Analyst, Product Analyst, or Analytics Manager.
- Strong stakeholder management and communication skills.
- Experience with customer-facing, merchant-facing, or analytics products.
- Proven ability to influence decisions based on insights rather than just reporting.
- Capable of working independently in ambiguous environments.
- Strong analytical and commercial acumen.
- Relevant experience in e-commerce, logistics, fulfillment, or D2C businesses.
- Familiarity with product analytics, experimentation, and AI-enabled methodologies is a plus.