Overview
The Project Manager will lead a variety of projects focused on digital channels within a UK Digital Bank's portfolio. This hybrid role involves collaboration with cross-functional teams, including a Digital Product Owner and UI/UX designers, to manage significant changes in mobile and online banking applications. The position requires a strategic mindset to ensure the successful delivery of a £2m roadmap, balancing operational readiness and customer impact while adhering to regulatory standards.
Responsibilities
- Manage end-to-end project delivery for digital channels, including mobile banking and online banking projects.
- Collaborate with Digital Product Owners and UI/UX designers to drive user-focused solutions.
- Coordinate cross-functional teams and third-party suppliers to scope, govern, and test project changes.
- Deliver projects in both Waterfall and Agile methodologies, ensuring alignment with business objectives.
- Monitor project timelines and budgets, ensuring successful execution within financial constraints.
- Communicate effectively with stakeholders to manage expectations and report on progress.
- Oversee the implementation of new features and changes into live service, considering customer impact.
Requirements
- Proven experience as a Project Manager in the Financial Services sector, preferably in a challenger bank or Fintech environment.
- Demonstrated success in delivering customer-facing digital projects across mobile applications and web platforms.
- Experience coordinating cross-functional teams and managing project budgets.
- Familiarity with mobile app store release processes and web content governance.
- Strong understanding of online banking platforms, APIs, and customer communication strategies.
- Excellent stakeholder management and vendor relationship skills.
- Outstanding communication skills, both verbal and written.