Overview
As a Solutions Architect, you will provide expertise to a leading publishing company by engaging in discovery initiatives related to procurement, sustainability, and governance. You will assess existing systems and propose effective future-state solutions while also exploring the integration of AI automation within customer service. Collaborating with various stakeholders, you will translate business requirements into actionable technology roadmaps.
Responsibilities
- Lead discovery initiatives for procurement, sustainability, and governance projects.
- Assess the current technological landscape and define future-state solutions.
- Engage with stakeholders to gather and interpret business requirements.
- Design and propose practical technology roadmaps based on findings.
- Support the strategic exploration of AI automation tools in customer service.
- Facilitate collaborative workshops to drive project success.
Requirements
- Proven experience as a Solutions Architect or similar role.
- Strong expertise in discovery processes and stakeholder engagement.
- Familiarity with procurement, sustainability, and governance frameworks.
- Experience integrating AI tools within operational environments.
- Ability to translate complex business needs into technical solutions.
- Excellent communication and presentation skills.