Overview
We are seeking a Business Analyst for a 6-month contract with a Not-For-Profit organization focusing on continuous improvement within its payments platform. The role involves collaborating with stakeholders to analyze and prioritize enhancement requests and translating business needs into clear requirements for development. This is a hybrid position requiring two days per week in the Liverpool office, where effective stakeholder engagement is essential.
Responsibilities
- Engage with business stakeholders to understand enhancement requests and operational challenges.
- Map and document current-state and future-state processes, including business rules and dependencies.
- Challenge requests to establish the rationale, business value, and impacts of proposed changes.
- Identify stakeholders and subject-matter experts needed for clarifying requirements.
- Review, refine, and prioritize enhancement tickets based on business benefit.
- Translate business needs into clear, developer-ready requirements, including user stories and acceptance criteria.
- Create basic wireframes or screen mock-ups to illustrate user journeys.
- Collaborate with developers throughout the delivery process and support testing activities.
Requirements
- Proven experience as a Business Analyst in a software development environment.
- Familiarity with the software development lifecycle and experience working directly with developers.
- Strong stakeholder engagement skills with the ability to ask probing questions and challenge constructively.
- Experience documenting current and future processes, functional requirements, and user stories.
- Ability to convert ambiguous requests into actionable work for technical teams.
- Experience managing enhancement backlogs and contributing to prioritization.
- Proficiency in producing basic wireframes or mock-ups using tools like Miro.
- Clear written and verbal communication skills with good organizational abilities.