Overview
The Business Analyst will play a crucial role in modernizing the retail estate of an industry-leading company in the hospitality and retail sector. Working on a 6-month contract, the successful candidate will collaborate with various stakeholders to gather requirements and map processes for an ERP program. This position is ideal for a hands-on professional with experience in the retail or hospitality industries, focusing on ERP and back-office system projects.
Responsibilities
- Gather requirements for ERP programme implementation.
- Map and document current ('as is') and desired ('to be') business processes.
- Collaborate with stakeholders to understand their needs and objectives.
- Facilitate workshops and discussions to elicit information effectively.
- Support the testing and validation of new processes and systems.
- Provide insights and recommendations based on gathered data.
Requirements
- Proven experience as a Business Analyst in the retail or hospitality sector.
- Hands-on expertise with ERP or back-office system projects.
- Strong ability to gather and document business requirements.
- Experience in mapping business processes and workflows.
- Familiarity with industry best practices in retail or hospitality.
- Excellent communication and stakeholder management skills.