Business Analyst

Overview

We are seeking two experienced Business Analysts to join a contract role supporting the delivery of digital services within a Government environment. In this position, you will collaborate closely with Product, Delivery, and User-Centered Design (UCD) teams to translate user and business needs into precise requirements, fostering an Agile delivery framework. You will be required to work on-site twice a month while primarily supporting remote collaboration.

Responsibilities

  • Run requirements and stakeholder workshops to gather insights.
  • Create Epics, user stories, and clear acceptance criteria for project alignment.
  • Manage and prioritise the service backlog in collaboration with the Product team.
  • Support Agile ceremonies, including Sprint Reviews and Show & Tell sessions.
  • Work with UCD and User Research teams to accurately capture user needs.
  • Ensure all requirements align with Government Service Standards and WCAG 2.2 AA.
  • Identify and assess business, policy, and delivery risks and constraints.

Requirements

  • Proven experience as a Business Analyst within Government settings.
  • Strong background in creating user stories and acceptance criteria.
  • Experience with Agile and Scrum methodologies.
  • Familiarity with Government Service Standards and WCAG 2.2 AA.
  • Excellent stakeholder management and requirements gathering skills.
  • Experience collaborating with Product and UCD teams.
  • Proficiency in JIRA and Confluence software tools.