Overview
We are seeking a Business Systems Analyst for an initial 3-month contract with a leading Real Estate organization. The role focuses on the discovery phase of a business-wide initiative aimed at creating a centralised knowledge repository for documentation. The successful candidate will collaborate with various stakeholders to understand current operations, document existing processes, and identify areas for improvement.
Responsibilities
- Conduct discovery sessions with stakeholders to understand current business processes, systems and operational workflows.
- Audit existing policies, procedures and documentation, identifying gaps and areas for standardisation.
- Capture and document current ('as-is') business processes using recognised analysis techniques.
- Gather and analyse business requirements ensuring documentation accurately reflects existing workflows.
- Produce clear and consistent process documentation for the centralised knowledge repository.
- Work with business and technical teams to ensure documentation alignment and completeness.
- Identify opportunities for improving documentation standards and knowledge management practices.
- Support the planning and coordination of discovery activities, ensuring timely deliverables.
Requirements
- Proven experience as a Business Systems Analyst or Business Analyst.
- Strong experience in business discovery and requirements gathering.
- Demonstrable experience documenting business processes, operational procedures, and workflows.
- Excellent stakeholder management skills with engagement ability across multiple functions.
- Experience in facilitating workshops, interviews, and process mapping sessions.
- Strong analytical and problem-solving skills with high attention to detail.
- Ability to simplify complex processes into clear documentation.
- Experience in business transformation, process improvement, or knowledge management initiatives is highly desirable.