Overview
We are seeking an experienced Business Analyst to join a consultancy focused on supporting a major London market insurance client during the discovery phase of a new technology platform implementation. The successful candidate will collaborate with cross-functional teams to shape requirements and processes while managing stakeholder relationships, ensuring alignment before the build phase begins. This is a critical role that offers the opportunity to contribute to a significant project in the insurance technology sector.
Responsibilities
- Lead and support discovery activities for a new commercial/insurance technology platform implementation.
- Elicit, document, and validate business requirements across underwriting, claims, and related functions.
- Manage relationships with senior and cross-functional stakeholders, translating business needs into clear technical and functional requirements.
- Support end-to-end delivery through subsequent implementation phases (design, build, test, deployment).
- Identify process gaps, risks, and dependencies, and propose pragmatic solutions.
- Produce high-quality documentation: process maps, requirements specifications, user stories, and gap analyses.
- Collaborate with project managers, architects, and technical teams to ensure solution alignment with business objectives.
Requirements
- 5–7 years' experience as a Business Analyst within the London market insurance sector.
- Proven experience with commercial insurance technology programmes, such as claims and underwriting platforms.
- Demonstrable end-to-end implementation experience from discovery to go-live.
- Strong stakeholder management skills, with the ability to engage at all levels, including senior leadership.
- Experience working within structured project/programme delivery environments (Agile and/or Waterfall).