Overview
The Change Management Lead will play a crucial role in guiding the people side of a Workday HCM implementation within the financial services sector. Working collaboratively with various stakeholder groups, the contractor will provide expert advice on business readiness and adoption, ensuring a smooth transition during the implementation. This position requires a strategic focus on change management principles while engaging with managers, colleagues, and service leaders to facilitate effective communication and training.
Responsibilities
- Oversee the business change management activities for the Workday HCM implementation.
- Plan and coordinate business readiness assessments to ensure stakeholder engagement.
- Provide expert guidance on change-impact assessments and sponsor coaching.
- Develop role-based ‘what this means for you’ communications for impacted stakeholders.
- Facilitate manager enablement sessions and readiness training initiatives.
- Measure adoption and effectiveness of change management strategies.
- Manage the hypercare support during the transition to business as usual (BAU).
Requirements
- Minimum of 5 years of experience in business change management.
- Proven experience with at least one enterprise Workday HCM implementation.
- Demonstrable application of Prosci ADKAR methodology.
- Prosci Change Management certification is strongly preferred.
- Experience in stakeholder assessment, communications, and learning strategies.
- Ability to interpret Workday processes into practical guidance for various roles.
- Strong facilitation skills for workshops and training sessions.