Overview
We are looking for a Senior Change Leader / Change Director to spearhead a significant ERP transformation project within a large-scale retail environment. The successful candidate will lead complex change initiatives, working closely with senior business leaders and stakeholders to ensure effective implementation and transition. This role may involve international travel to Europe approximately every 2–3 weeks, and presents an opportunity to influence business operations at a strategic level in a major transformation initiative.
Responsibilities
- Lead the delivery of complex change programmes across the ERP transformation lifecycle.
- Develop and implement change management strategies to mitigate risks prior to go-live.
- Engage and influence senior stakeholders, including ExCo-level Directors, throughout the change process.
- Ensure alignment of change initiatives with the broader business objectives in the retail environment.
- Facilitate communication and collaboration among cross-functional teams during the transition phases.
- Monitor and evaluate the effectiveness of change initiatives post-implementation to ensure business continuity.
Requirements
- Proven experience as a Change Leader/Director in large-scale retail environments.
- Strong background in managing ERP transformations, particularly with SAP S/4HANA.
- Recognised Change Management certification (e.g., Prosci, APMG, CCMP) is essential.
- Demonstrated experience in stakeholder management and influencing at senior levels.
- Understanding of retail operating models, especially in General Merchandise and Clothing.
- Ability to identify and mitigate business change risks effectively.
- Experience in international programme delivery and working within complex organisations.
- Track record of applying best practices in change management to drive successful transitions.