Overview
The Senior Technical Project Manager will play a crucial role in leading a portfolio of high-profile technology and transformation projects, encompassing IT, digital, and customer-facing initiatives. The contractor will work closely with business stakeholders, technical teams, and external suppliers to ensure successful project delivery from concept to benefits realization, with a focus on driving progress and managing complex project environments. This role emphasizes collaboration across multiple teams while maintaining control over timelines, budgets, and quality standards.
Responsibilities
- Lead end-to-end delivery of multiple technical and business projects.
- Define project scope, plans, resources, and timelines.
- Implement structure to delivery processes using RAID, governance, and reporting.
- Manage budgets, risks, issues, and change control processes.
- Coordinate cross-functional teams and third-party suppliers.
- Support delivery of digital and customer journey improvements across platforms.
- Build and maintain strong relationships with stakeholders.
- Provide clear reporting, updates, and presentations to senior stakeholders.
Requirements
- Proven experience delivering technical projects in infrastructure, systems, or digital domains.
- Strong track record of managing multiple concurrent projects in complex environments.
- Experience with delivering digital or customer-facing projects, such as portals or apps.
- Hands-on, delivery-focused project manager with a proactive approach.
- Strong stakeholder management skills, capable of engaging and aligning senior stakeholders.
- Experience working with cross-functional teams and external suppliers.
- Solid understanding of project management methodologies including PRINCE2 and Agile.
- Working knowledge of ITIL disciplines, including service transition and change management.