Overview
The Server Tooling and Orchestration Specialist plays a vital role in the optimization and support of infrastructure tooling and orchestration platforms. Working remotely for a 4-6 month period, the specialist will take technical ownership of runbooks and integrations across various platforms, ensuring automation services meet high standards of reliability and compliance. They will collaborate with cross-functional teams to address automation challenges and enhance service delivery.
Responsibilities
- Administer and maintain infrastructure tooling environments, including Microsoft System Centre Orchestrator (SCORCH).
- Ensure the health and performance of SCORCH environments across production and non-production settings.
- Diagnose and resolve automation, integration, and workflow challenges.
- Manage integrations and interdependencies across multiple platforms, including ServiceNow and Microsoft Teams.
- Oversee lifecycle activities such as patching, upgrades, and capacity management.
- Produce and maintain comprehensive operational documentation and support procedures.
- Investigate and address incidents, supporting continuous service improvement.
- Adhere to agreed standards and controls, supporting change and incident management processes.
Requirements
- Extensive experience with Microsoft System Centre Orchestrator (SCORCH).
- Advanced PowerShell scripting skills.
- Expertise in integrating SCORCH with ServiceNow and managing ITSM workflows.
- Proficient in Microsoft SQL Server administration relevant to Orchestrator.
- Strong problem-solving skills and experience in lifecycle management.
- Experience in ITIL-aligned environments, handling incident and change management.
- Excellent communication and documentation abilities, with strong stakeholder management skills.
- Desirable: Experience with Kelverion Integration Packs and virtualisation platforms.