Overview
The Systems Administrator will undertake a 6-month contract role to support a large global organization by maintaining and enhancing its IT infrastructure and systems. Collaborating with the Infrastructure team, the contractor will address 3rd line queries, handle both business-as-usual activities, and assist with various projects.
Responsibilities
- Provide 3rd Line technical and infrastructure support, resolving complex escalated incidents across infrastructure, networking, and end-user computing environments.
- Maintain and support Windows Server, Microsoft 365, Intune, Okta, and Identity & Access Management (IAM) environments.
- Support networking infrastructure, including Fortinet and Cisco Meraki technologies, as well as general infrastructure troubleshooting.
- Provide technical support for infrastructure and migration projects, including server, platform, and legacy on-premises file server migrations.
- Work closely with internal IT teams in an ITIL-based environment, contributing to projects, documenting solutions, and implementing technical changes.
Requirements
- Experience with Microsoft 365 / Office 365 / Intune / Exchange Online.
- Proficiency in Windows Server and Active Directory.
- Experience with virtualization technologies such as Hyper-V or VMware, preferably in Hyper-Converged Infrastructure (HCI).
- Familiarity with identity management solutions like Entra ID or Okta.
- Experience with Fortinet / Fortigate firewalls and wireless technologies.
- Basic networking knowledge, including routers and switches.
- Storage, disaster recovery, and backup experience is a plus.