Overview
We are looking for an experienced Test Manager to lead the testing efforts for a significant CRM transformation programme within a complex enterprise environment. The contractor will work remotely, collaborating with various stakeholders and delivery teams to ensure that comprehensive testing is planned and executed effectively. The role focuses on test leadership, governance, and delivery assurance across multiple workstreams, aiding the successful implementation of a new CRM platform integrated with ERP and other business applications.
Responsibilities
- Provide overall test leadership and governance across the CRM transformation programme.
- Manage testing across multiple concurrent workstreams, ensuring coverage and execution.
- Develop and implement test strategies, plans, schedules, and quality gates.
- Ensure effective stakeholder communication and report on testing progress to senior management.
- Manage test risks, issues, dependencies, and defects, driving them to resolution.
- Support release, deployment, and go-live readiness activities within the programme.
- Ensure compliance with testing processes in regulated or audit-focused environments.
- Adapt to and incorporate Agile, Waterfall, and hybrid methodologies into testing activities.
Requirements
- Proven experience as a Programme Test Manager or Test Manager on complex transformation programmes.
- Strong experience managing testing across multiple workstreams including SIT, UAT, and E2E.
- Extensive knowledge of data migration testing and enterprise CRM/ERP systems.
- Experience developing test strategies, plans, and schedules with a focus on quality.
- Solid understanding of managing test risks, issues, and defects.
- Experience supporting deployment activities and go-live readiness.
- Ability to work in regulated or compliance-driven environments effectively.
- Demonstrated leadership, communication, and influencing skills.