Client Service Director

Overview

The Client Service Director for Econometrics will play a pivotal role in managing client relationships for a leading marketing effectiveness agency, focusing on large-scale marketing mix modeling projects. Working in a hybrid capacity, the director will lead a team of analysts while ensuring the delivery of high-quality, technically sound insights that meet client expectations. This position combines strategic leadership with hands-on management, requiring an individual who is adept at both client engagement and technical delivery.

Responsibilities

  • Own and manage client relationships on high-profile marketing mix modeling engagements.
  • Ensure timely project delivery and adherence to client expectations.
  • Plan and allocate resources effectively to meet project needs.
  • Uphold technical and quality assurance standards throughout project execution.
  • Scope new business opportunities and work on growing account services.
  • Lead, mentor, and develop a team of analysts in delivering insights.

Requirements

  • 5+ years of experience in a Client Services Director role or similar position.
  • Strong foundation in marketing mix modeling and analytics.
  • Experience in a media agency or consultancy setting.
  • Proficient in presenting complex analyses to non-technical stakeholders.
  • Experience with P&L and revenue management.
  • Entrepreneurial mindset with the ability to identify growth opportunities.