Overview
The Senior Project Manager will lead critical initiatives within a dynamic telecommunications organization, focusing on product, platform, and customer change initiatives. This role involves collaborating with various teams, including Product, Operations, Technology, and Commercial, to successfully manage projects ranging from customer migrations to new service deliveries. The ideal candidate will be adept at managing multiple stakeholders and driving outcomes in a fast-paced environment.
Responsibilities
- Deliver end-to-end projects from initiation through to successful implementation.
- Support new product and service launches.
- Manage customer and partner onboarding programmes.
- Deliver customer migration and transformation initiatives.
- Coordinate cross-functional teams across Product, Technology, Operations, and Commercial functions.
- Manage project governance, RAID logs, reporting, and stakeholder communications.
- Support business readiness, operational readiness, and go-live activities.
- Drive process improvements and operational efficiencies.
Requirements
- Proven Project Management experience within telecommunications or connectivity environments.
- Strong stakeholder management and communication skills.
- Experience delivering customer migrations, onboarding programmes, or transformation initiatives.
- Experience working with multiple business and technical teams.
- Strong governance, planning, and risk management capabilities.
- Highly desirable experience with OSS/BSS platforms, CRM, billing or provisioning systems, API integrations, product or platform delivery, and partner onboarding programmes.