Change Lead

Overview

The Senior Change Lead is essential for a high-impact transformation programme focused on enhancing energy efficiency in social housing, contributing to the decarbonisation efforts nationwide. Collaborating with business unit leaders and change champions, this role involves translating strategic plans into actionable delivery frameworks and ensuring successful change adoption across the organization. This position is hands-on and highly visible, directly influencing strategic changes and fostering sustainable transformation.

Responsibilities

  • Translate the existing strategic roadmap into a practical, detailed delivery plan.
  • Own and lead the execution across multiple business units.
  • Identify and engage key stakeholders at all levels.
  • Conduct readiness assessments and implement tailored action plans.
  • Design and deliver an effective Train-the-Trainer model.
  • Run impact assessments on processes, people, and behaviors.
  • Define key KPIs for adoption and effectiveness.
  • Lead the handover of tools, documentation, and insights to internal teams for successful business as usual (BAU) transition.

Requirements

  • Proven experience as a Change Lead or in a similar senior change management role.
  • Strong understanding of change management principles and practices, especially in transformation contexts.
  • Experience in energy technology or social housing sectors is an advantage.
  • Exceptional communication and stakeholder management skills.
  • Ability to adapt strategies in response to on-the-ground feedback and change fatigue.
  • Demonstrated ability to design and implement training programs and engagement strategies.
  • Strong analytical skills to assess readiness and define success metrics.