Overview
In this role as a Cloud Architect, you will leverage your expertise in AWS to design and deploy a voice solution for a growing consultancy. You will collaborate closely with engineering and delivery teams to translate solution requirements into a secure, scalable AWS architecture, ensuring effective deployment and integration throughout the project lifecycle.
Responsibilities
- Design and architect AWS infrastructure to support a cloud-based voice solution.
- Lead the deployment and configuration of the solution across AWS environments.
- Design integrations between the voice platform and relevant AWS services and third-party systems.
- Ensure solutions follow AWS best practices regarding security, scalability, resilience, and performance.
- Define networking, IAM, compute, storage, and monitoring requirements.
- Support infrastructure-as-code and automated deployment where appropriate.
- Troubleshoot technical and architectural issues during implementation.
- Produce and maintain relevant architecture and technical documentation.
Requirements
- Strong experience designing and deploying solutions on AWS.
- Solid understanding of AWS services, networking, IAM, security, and monitoring.
- Experience with cloud architecture and production deployments.
- Experience deploying or integrating voice, telephony, contact-centre, or conversational AI solutions.
- Familiarity with APIs, integrations, and cloud-based services.
- Experience with Infrastructure as Code (e.g., Terraform or CloudFormation).
- Ability to troubleshoot complex technical issues and work across multiple teams.
- Strong communication skills, with the ability to explain technical architecture to both technical and non-technical stakeholders.